This privacy notice explains how Blooms & Beyond handles personal data when you use the website, contact us, or place a flower request. It is written to help you understand what we collect, why we use it, and how you can raise a privacy request.
You may ask to access, correct, or delete certain personal data, and you may object to or restrict some processing where the law allows it. If we rely on your consent for a specific activity, you may withdraw that consent for the future. We will consider each request in light of the information involved and our legal obligations.
To make a privacy request, use one of the contact channels listed in this policy and describe the data or activity concerned. We may ask for enough information to verify your identity and understand the request before responding. If a request cannot be fully granted, we will explain the reason where appropriate.
We retain personal data for the period needed to respond to enquiries, manage orders, maintain security, and meet applicable legal or accounting obligations. When the relevant purpose ends, we delete the data or keep it only in a limited form if a legal duty or dispute requires it.
If we update this policy, we will post the revised version on the website and apply it from the stated effective date. Where a change materially affects how we handle personal data, we will use a reasonable method to draw attention to it.
Depending on how you use the site, we may process your name, email address, phone number if you provide it, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser or device information to keep the site working and secure.
We receive personal data when you submit a contact form, place or discuss a flower request by phone or in store, or share details needed for a bouquet order. Technical information is collected automatically when you visit the website, including data needed for delivery, security, and basic performance.
Confirmed cookie uses are limited to essential site operation and storing privacy preferences. We do not confirm analytics or marketing cookies for this website. Any cookie settings are used in a narrow way to support basic functionality and user choice.
We use cookies or similar tools only for essential site operation and to remember privacy preferences. You can manage cookies through your browser settings, and you may clear stored preferences at any time. Disabling essential cookies may affect some site functions.
We process personal data to respond to contact form submissions, manage bouquet and local flower order enquiries, confirm service preferences, support website security, and deliver the technical functions needed for the site to operate. Where relevant, we also use data to communicate about availability, pickup, or local delivery arrangements.
We may share personal data with service providers that help us operate the website, process enquiries, support technical delivery, or handle local acknowledgement of form submissions. These recipients are expected to use the data only for the services they provide to us and to protect it appropriately.
We may disclose personal data when required to comply with law, respond to a lawful request, protect our rights, or address security or fraud concerns. Any such disclosure is limited to the information reasonably needed for the specific purpose.
